At Assure World Tours, we aim to make every booking smooth and transparent. Since we operate as a third-party travel service provider, all cancellations, changes, and refunds are processed according to the policies of the airlines, hotels, car rental companies, train services, and other travel partners involved in your booking.

This Refund & Cancellation Policy explains how cancellations work, what charges may apply, and how refunds are issued.

1. General Policy Overview

• All bookings made through Assure World Tours are subject to the rules, restrictions, and refund terms of the airline, hotel, or service provider.

• We assist you in processing any cancellation or refund request, but we do not control the final outcome or refund amount.

• Service fees charged by Assure World Tours are non-refundable.

2. Flight Cancellation & Refunds

Airline Policies Apply

Flight cancellations must follow airline rules regarding:

• Refundable vs. non-refundable tickets

• Fare restrictions

• Cancellation charges

• No-show penalties

• Date/route change fees

Non-Refundable Tickets

Many low-cost and promotional fares are non-refundable.
In such cases:

• Airlines may offer future travel credit instead of a refund.

• Fare differences may apply when rebooking.

Refund Timeline

If eligible, refunds are processed by the airline and may take:

• 7–10 business days for domestic airlines

• 15–30 business days for international carriers

• Some airlines may take longer during peak seasons or operational delays

Assure World Tours has no control over airline refund processing times.

3. Hotel Cancellation & Refunds

Hotel cancellations are subject to:

• Each hotel’s specific cancellation window

• Non-refundable room rules

• Peak season policies

• Last-minute cancellation penalties

Refundable Bookings

If your room type allows cancellation:

• Refund eligibility depends on cancellation before the hotel’s deadline

• Late cancellations may incur full or partial charges

Non-Refundable Bookings

These bookings cannot be cancelled for a refund under any circumstances.

4. Train & Car Rental Cancellations

Train Bookings

Cancellation rules depend on the train operator.

• Some tickets may be fully refundable

• Others may have partial or no refunds

• Service fees are non-refundable

Car Rentals

Car rental companies may charge:

• Late cancellation fees

• No-show charges

• Prepaid rental penalties

Refunds depend on the rental company’s terms.

5. Assure World Tours Service Fees

We may charge service fees for:

• New bookings

• Modifications

• Cancellations

• Processing refunds

• Travel assistance

These fees are non-refundable, regardless of the airline or hotel’s refund decision.

6. No-Show Policy

If you fail to check in or board your flight, train, hotel, or rental service:

• The booking is considered a no-show

• Most providers do not offer refunds for no-show bookings

• Entire fare/amount may be forfeited

7. Changes & Rebooking

If you wish to change your booking:

• Airline/hotel rules apply

• Fare differences may apply

• Change fees may be charged by both the provider and Assure World Tours

• Some bookings may not allow changes

8. Refund Process

To request a refund, contact us at:
Email: support@assuretours.com

Once processed:

• Refunds are returned to the original payment method

• Refund amount depends on airline/hotel approval

• Assure World Tours does not issue refunds until the provider releases funds

9. Force Majeure Situations

In cases like:

• Weather disruptions

• Natural disasters

• Airline strikes

• Government restrictions

• Unexpected emergencies

Refunds and cancellations are strictly subject to the policies of the airline or hotel.
Some may offer:

• Travel credits

• Free rebooking

• Partial refunds

Assure World Tours will assist, but cannot override provider policies.

10. Disputes & Chargebacks

Before initiating a chargeback, customers must:

• Contact Assure World Tours for clarification

• Allow sufficient time for the airline/hotel to process the refund

Unauthorized chargebacks may result in:

• Denied future bookings

• Additional verification requirements

11. Contact Us

For cancellations, changes, or refund assistance:
Assure Tour LLC
4164 Powell Way Unit 101
Corona, CA 92883
Email: support@assuretours.com

Phone: +1-877-563-4504

We’re here to help you understand your options and provide the best possible support.